Delivery & Returns

Pickup in Linden, NJ

Pickup is free. Order online and we confirm by email or phone when it is ready at 2301 E Edgar Rd, Linden, NJ 07036 (Monday to Friday, 8:00 AM – 5:00 PM). Most in-stock orders are ready the same or the next business day. Bring your order number.

Local delivery

We deliver with our own trucks in our service area. [To confirm: the delivery area (towns or distance from Linden), the delivery charge, and the order value above which delivery is free.] Delivery days and times are confirmed with you when we confirm the order.

Shipping outside our area

[To confirm: whether NJ Truck Parts ships by carrier outside its delivery area and outside New Jersey, which carriers, and who pays. Oils, fluids and some chemicals cannot ship by air.] Until then, call us and we will tell you what is possible.

Sales tax

New Jersey sales tax (6.625%) is charged on goods and delivery for orders delivered or picked up in New Jersey. Orders delivered outside New Jersey are not charged NJ sales tax. Businesses with a resale or exempt-use certificate can buy tax-free through a wholesale account with RPS Distributors.

Damaged or missing items

Check your order when you receive it. Tell us within 2 business days of pickup or delivery if anything is damaged or missing and we will replace it or refund it.

What can be returned

Unused parts and accessories in their original, unopened packaging, with the order number, within [To confirm: 10 or 14] days of pickup or delivery.

What cannot be returned

• Opened oils, fluids, chemicals, DEF and additives
• Electrical and electronic parts once installed or opened
• Special orders and parts ordered in for you
• Parts that have been installed, used or damaged after purchase

Fees and refunds

[To confirm: whether a restocking fee applies and how much, and who pays return shipping on delivered orders.] Refunds go back to the original payment method within 5 business days after we have received and checked the return. Delivery charges are not refunded unless the return is our mistake.

Defective parts

A part that fails under the manufacturer's warranty is handled with the manufacturer; bring the part and your order number and we will start the claim. A part that was wrong or defective when you received it is replaced or refunded in full, including delivery.

How to return

Call +1 908 821-8777 or write to us with your order number and the part. Returns are accepted at the counter in Linden, NJ, or by arrangement.